Steam Not Working Help And Tips Or How To Solve This
Steam is one of the most widely used PC gaming platforms, which was released in 2003 and became an instant hit. If you are using this platform, but facing issues of late, then you need to follow the below-mentioned tips to bring your Steam back to working state.
How to resolve the ‘Steam not working’ issue?
Check if Steam is down
If your Steam client isn’t working or stuck at the connecting phase, then the client must be temporarily down or has an unstable connection. Try to open other websites on your web browser and if those don’t open, then restart your modem/router. If other websites open properly, then only Steam is down. The client goes down for two hours, i.e., 1-3 pm PST every Tuesday. You can also press ‘ctrl + tab’ because sometimes, the app is working, but is lost in the crowd of windows.
End Steam processes through the Task Manager
If you are unable to access Steam, then check if it is running in the Task Manager or not. If it is, then you need to open the ‘Task Manager’ by opening ‘Ctrl + Alt + Delete’ followed by selecting ‘Task Manager’. Find the processes associated with Steam and end all those. Then, restart the program and your computer to make the Steam client work.
Clear Steam app Cache
Just like how you clear the cache of your web browser, you can clear the Steam app cache as well. As the cache clears, you can launch applications a lot faster. However, the clearing of cache can make ‘misremember’ things, hence causing problems. Troubleshoot this problem by locating the ‘appcache’ folder in the Steam directory. Go to C:\ drive and locate ‘C:\Program Files (x86)\Steam’.
You can also copy and paste the app cache folder in a safe location. As you do so, delete the original folder in the Steam directory. Then, launch the client because there will be a new ‘appcache’ folder created on its own. Now, Steam will start without any problems.
Uninstall & reinstall Steam
If no solution works for you, then you will have to uninstall Steam from the Control Panel. Find the program on the list and then, click ‘Uninstall’. For reinstalling the app, you can go to your ‘Steam installation folder’, which you can find in ‘Program Files’ and delete everything except ‘Steam.exe’, ‘Userdata’, and ‘Steamapps’ folders. If your computer requests admin permission, make sure to grant it and move ahead with the deletion. As you do so, double click ‘Steam.exe’ and you will see the app getting reinstalled.
Make sure not to run Steam Beta Client
You should not use beta client, as it is unstable and can cause issues. If you have installed a beta client, then you will have to delete it by going to the Steam installation folder followed by deleting the ‘package’ folder. Here is the exact file path of the folder: C:\Program Files (x86)\Steam\package. In this folder, locate the ‘beta’ file and delete it. If the Steam fails to work again, then make sure not to open the program again.
Use System Restore
Did your Steam client stop working after a recent Windows update? If yes, then you can roll back the update using ‘System Restore’. Doing this won’t remove your files or games. To restore your Windows, go to ‘Control Panel’ followed by selecting ‘View Large Icons’ in the upper right corner. Locate the ‘Recovery’ option and click it. Now, you will have to select and launch the ‘System Restore’. Click ‘Next’ to find automatic restore points followed by selecting a date before installation of Windows update. It is going to be a long process, but wait until it happens.
Turn off antivirus or firewall on your computer
The functioning of Steam can be affected by antivirus or firewall, so if you want to run Steam client, then make sure to add Steam in exceptions. Alternatively, you can turn off the antivirus and firewall.
Frequently Asked Questions Related to Steam App
1. How do I fix the Steam connection error?
Here is how you can fix this error
- Exit Steam.
- Go to ‘Steam Installation Directory’, which happens to be ‘C:\Program Files\Steam\by default’.
- Delete everything in the directory, but leave ‘steam.exe’ and steamapps directory, as all the game files related to Steam are stored there.
- Restart Steam to check if the issue is resolved or not.
2. Why am I not able to connect to Steam?
In case, you receive a network connection error, then restart ‘Steam’. For that, select Steam > Connect to the internet > Restart Steam. You should retry connection or launch Steam in offline mode if you continue to receive ‘Can’t connect to Steam’ error.
3. How can I restart my Steam Connection?
For that, follow below-mentioned steps:
- Open any ‘Steam’ window’.
- Click ‘Steam’ in the top-left corner of the screen to open the drop-down menu.
- Now, select ‘Exit’ or ‘Quit Steam’ for Windows and Mac computers respectively. Steam will close then.
- Launch ‘Steam’ again followed by logging into the platform in case you are logged out.
4. How to reinstall games on Steam?
Follow these steps to reinstall games on Steam:
- Launch the ‘Steam’ app on your PC.
- Click ‘Library’.
- Go to the list of games followed by selecting the game you wish to uninstall.
- Go to the game’s Steam page followed by clicking the ‘Install’ button on the page.
5. Will I get a refund if a game doesn’t work on Steam?
You can easily refund a game you buy through Steam in case it is not working properly. Steam lets you return any game you don’t like and you will get your money back.